About Us

The Retail Mutual established in 1999. View case study

We’re A Leading Mutual Management Company.

Our mission is to make a real difference in the insurance sector by offering choice to our clients and their members through the establishment and careful management of mutuals. This can include broking and contact centre projects. Our services provide a made-to-measure alternative to conventional insurance.

We offer choice to our clients and their members through carefully managed mutuals which can include broking and contact centre projects. Our services provide a made-to-measure alternative to conventional insurance.

We’re passionate about empowering our clients so they’re in control. The mutuals we manage are inherently customer focused and their products are designed specifically for the members. We are constantly challenging our staff to think differently to support the mutuals and their members.

Regis Mutual Management is an international market leader in creating and managing true mutuals – a new generation of mutuals that are based upon the spirit of mutuals in their original form, brought to life by modern, professional and disciplined management skills. We’re ICMIF’s (International Cooperative and Mutual Insurance Federation) preferred choice for establishing new mutuals in the developed world.

“Regis are a true partner, they have put us back in control in the way we manage risk and plan for the future.”

Mike Clayton, Chairman of FRIC

Working With Regis

Fire & Rescue Indemnity Company Case Study

Essex Fire Authority started working with Regis when reviewing its insurance requirements in 2013. They decided to commission a feasibility study about the benefits of moving to a pooled arrangement with other Fire and Rescue Authorities with improved risk management. 

After Regis completed the initial study it was clear that a mutual would offer obvious benefits including improved risk management and financial savings. 

Fire & Rescue Indemnity Company began trading in November 2015. It’s already seen a smoother process for managing claims, a surplus of £471,000 in its first year of trading and has been nominated for various industry awards, including winning the commended award for Partnership at the Alarm Risk Awards 2016.

Kirsty Hampton

Assistant Mutual Manager

I joined Regis in June 2015 as an Assistant Mutual Manager. I had worked in the broking industry for over 10 years and was keen to work for an organisation that championed the customer through the modern interpretation of mutuality.

Innovation is a large part of the culture at Regis. We don’t necessarily try and fit new customers into an existing mould; it is about understanding the difference in the mutuals and working with them to find the most effective way to benefit their members.

Regis encourages staff to develop their careers, which is why I decided to study for an MBA. Regis has been incredibly supportive, giving me time off to complete my studies and the opportunity to work across various departments. This has given me a rounded experience helping me build a successful career.

Our Board of Directors

 Experience   •   Knowledge   •   Innovation   •   Expertise

Paul Koronka

CEO

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Paul Ames

COO

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Gerald Ewing

CEO Australia

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Ciaran O’Donnell

CFO

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Non-Executive Directors

Shaun Tarbuck

Director

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Peter Wagg

Director

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Sir William Rollo

Director

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 Staff Profiles

Experience   •   Knowledge   •   Innovation   •   Passion

David Scurlock-Richardson

Head of Governance & Co Secretary

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Darren Whalley

Head of Change

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Graeme Thurgood

Head of Business Development

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Cristina Aldea

Actuary

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Nick Seddon

Head of Risk & Compliance

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Nic Warmick

Head of Claims

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Helen Peckham

Head of HR

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Natalie Booth

Management Accountant

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Liz Easton

Senior Underwriter

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Samantha Moss

Underwriter

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Rikul Patel

Mutual Manager

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Shaun Fyson

Mutual Manager

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Paul Bird

Head of Technology

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Andy Clarke

Sales & Service Manager

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Ginny Naish

Marketing Manager

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One of the primary reasons that we outsource the management of Unimutual to Regis is their ability to attract and retain high quality staff.

Martin Griffith
Martin Griffith
Chairman of the Unimutual board

The Livery Companies’ Mutual

The Livery Companies’ Mutual has covered the historic buildings and treasures of these unique City of London institutions, and other similar risks, using the discretionary mutual model.

Australia